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Women In Leadership: Maria Haggerty

We’re thrilled to introduce our new series, “Taking Commerce to the Future: Women in Leadership.” We’re talking with women who are leading the charge in commerce to get their take on the current state...

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Amazon Picks Surprising Partner For Sunday Delivery Experiment

Amazon Prime customers in the Los Angeles and New York City areas will be the first to get access to the web giant’s latest foray into retail instant gratification—Sunday delivery. In a press release...

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Walmart Technical Glitch Gives Customers Steep Discount

by Amy L. Hatch, Editor, The Future of Commerce What would you do if your brand’s retail website suddenly offered up pricey consumer goods for a fraction of their value? Would you honor the prices as...

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Long-Established Silos Create Gridlock For E-Commerce Brands

by Chris Langway, Vice President, E-Commerce Business Strategist, Optaros Having led and worked with many different e-commerce organizations in my career, I’ve been part of and witnessed the struggles...

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How We Use The Internet: Real-Time Entertainment, Video Reign Supreme

The Global Internet Phenomena Report: 2H 2013 from Sandvine reveals that we spend most of our time online looking to be entertained. The report shines a light on fixed and mobile data networks from all...

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Increase Your M-Commerce Conversions With This 4-Point Plan

by Kevin Carlson, Vice President, CSO at Optaros Mobile commerce can be both thrilling and frustrating at the same time – for companies and customers alike. It’s been estimated that at least 68% of...

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Future Stores: Why POS Matters In An Omni-Channel Strategy

By Christian Rohr  Have you seen movie “Minority Report?” In one scene, Tom Cruise runs through a futuristic shopping mall. He is surrounded by digital screens displaying ads. A discreetly mounted eye...

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Friday Tweet Beat: DiGiorno Pizza Kills It Live-Tweeting “The Sound of Music...

by Amy L. Hatch, Editor, The Future of Commerce If you’re struggling to find your brand footing on Twitter, just is look to the brilliant team at DiGiorno Pizza. The frozen-pizza maker live-tweeted the...

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Uber Makes It Clear That On-Demand Delivery Is Next Logical Step

The darling of travelers everywhere may soon be the newest (and possibly the most hip) way to get products delivered to your home on-demand. Uber, the company that connects car service and riders via...

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Social And Mobile Commerce On The Upswing In 2014 [INFOGRAPHIC]

By 2017, e-commerce retail sales in the U.S. alone are expected to hit $370 billion. And this infographic from National Positions gives interesting insight into how we shopped in 2013 and how that will...

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Does Your Mobile Performance Leave You Vulnerable?

by Klaus Enzenhofer, Compuware APM Mobile performance can make or break retailers, and the importance of application performance management (APM) cannot be underestimated.  A record level of mobile...

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Top 3 Trends From NRF 2014: Mobile, POS, And Omnichannel

We just returned from the retail industry’s largest trade show and the message from the NRF 104th Retail’s Big Show was crystal clear: Get ready to provide a seamless customer experience, from POS to...

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Internet Of Things: The Next Major Disruptor For Retail

by Ajith Sankaran, Senior Vice President – Market Intelligence, Blueocean Market Intelligence According to Gartner, Internet of Things (IoT) is expected to grow to 26 billion installed units by 2020,...

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Single Subscription Plan Is Not Enough To Grow Your Business

by Moritz Zimmermann and Michael Vax One of the authors of this post was involved long time ago in a partially successful attempt to build a subscription billing system for an Internet start-up in the...

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Understanding The Internet Of Things [INFOGRAPHIC]

We’ve talked a lot lately about the Internet of Things and its potential to disrupt retail and other industries in a very significant way in the next 12 months, and the infographic below does a great...

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Telco CMOs Agree: 2014 Is The Year Of Amazing Customer Experience [SLIDESHARE]

Comptel recently commissioned a survey of 50 communications service-provider marketing and IT decision-makers across EMEA, Latin America and Asia Pacific on their 2014 business and technology...

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5 Ways To Reach The Industrial Sector Using Social Media

by Jon Minnick In today’s economy it’s not enough to have a great product or service, sales team and website. Companies also need to network, engage and interact with clients, potential clients and the...

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Personalization And Telcos: One Size Does Not Fit All Anymore

by Adrian Marcu, Head of Commerce Solutions, iQuest Group Working with telcos around the world for the last 10 years, it was impossible to miss the recurrence of a couple of buzzwords, namely...

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The Age Of The Millennial: What That Means For Retail

by Kelsey Lindsey They’re the most talked about generation in retail, but also the poorest. They love to shop, but are less likely to make a purchase. So what’s the millennial appeal? Why are so many...

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Can A Digital World Be Retail’s Mortar Between The Bricks?

by Daphne Howland  There’s no doubt that the smartphone is disrupting retail in a whole new way, beyond even what the web has done. Mobile phones are powerful computers that not only put the wide world...

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